Encuesta de satisfacción / Satisfaction Survey

 

Estimado CLIENTE:

Siguiendo nuestra política de continua mejora de la calidad de nuestro servicio de Computación Avanzada, les enviamos un breve cuestionario que nos gustaría rellenaran. Solo les llevará 1 minuto.

Dear CUSTOMER:

Following our policy of continuous improvement of the quality of our Advanced Computing service, we are sending you a short questionnaire that we would like you to fill in. It will only take you 1 minute.

 

Gracias por su tiempo / Thank you for your time

 

Survey form

 

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1.- Proceso de alta a usuarios en el servicio / User registration process in the service
2.- Cumplimiento del SLA contratado / Compliance with the contracted SLA
3.- Resolución de incidencias / Incident resolution
4.- Satisfacción global con el servicio / Overall satisfaction with the service

 

Basic information about Data Protection

According to the EU Regulation 2016/679 of the European Parliament and Council of 27th April 2016 (GDPR), we inform you about the following:

 

Personal data Data Processing Responsible: Advanced Computing and e-Science Group, Instituto de Física de Cantabria. Consejo Superior de Investigaciones Científicas.
Purpose of the data processing: We use your personal data to the sole purpose of managing the users of the IFCA-CSIC Advanced Computing and e-Science services.
Legitimacy: Express acknowledge by the interested party.
Destination: No third-party cessions or international transfers will be processed.
Rights: You have the right to access, rectify and delete your data, additional rights are provided in the additional information, which can be consulted in our Privacy Policy.
Rights: Check our Privacy Policy.

 

Consent for the processing of your personal data

The interested party declares to be above 16 years old and allows the data processing of their personal data, according to the information provided and the conditions described in the Data Protection Policy. Also, the interested party declares that the data provided are exact and will communicate any modification of them to the Advanced Computing and e-Science Group, Instituto de Física de Cantabria (IFCA-CSIC-UC), Avda. los Castros s/n, 39005 – Santander (Spain).